This guide covers how SMSEagle connects with existing infrastructure, supporting SMS and other channels for messaging across platforms and devices.
SMSEagle is recognized as the leading hardware SMS gateway device offering multiple ways to communicate. It allows to send SMS, flash SMS, MMS, voice-calls, wake-up calls, text-to-speech calls, and Signal messaging. SMSEagle enables offline communication and allows organizations to fully control their data confidentiality.
SMSEagle offers several methods to integrate with existing systems. Its email to SMS integration is compatible with all major email clients, allowing users to send messages directly from any computer.
The built-in email to SMS feature enables users to easily connect their email system to SMSEagle. To activate this service, users need to register or sign up their email address with the platform.
With this integration, users can send emails that are automatically converted into SMS messages, streamlining communication and notifications. When sending, it is important to correctly format the recipient’s address to ensure proper message routing. Additionally, reply numbers and sender ID can be configured to manage replies and enhance brand recognition.
For group messaging, users can specify a group name as the recipient address to send messages to multiple contacts at once.
The integration process can be completed in three simple steps, making it easy for users to get started.
First of all you can use ready-to-use plugins/descriptions for systems, such as Nagios, Zabbix, PRTG, Microsoft Teams, Slack, and Jira and many more. These plugins allow you to connect SMSEagle with monitoring, collaboration, and ticketing systems, including integration with server monitoring tools to send SMS alerts for server failures, adding messaging functions to their workflows and enhancing SMS messaging capabilities.
With SMSEagle’s integration plugins, you can also send important files, such as PDF files, via SMS for convenient document sharing. Detailed setup instructions are provided for each integration to ensure a smooth configuration process.
SMSEagle’s REST API allows for user-defined integrations and provides a reliable service for delivering SMS messages. The API supports HTTP GET/POST methods, enabling developers to link SMSEagle with custom applications for SMS messaging. Users can customize message sending options based on their input, ensuring flexibility and control. Certain features, such as ‘Text as subject,’ can be enabled through the API for greater flexibility. Businesses can use the API to automate messaging as required, integrating it with software that matches organizational needs.
Sometimes integration with API is not possible. This is where Email to SMS comes into play. You may easily convert mail generated in your system into SMS. With this built-in feature, SMSEagle will seamlessly convert emails and send them as text messages to single or multiple recipients. When you send email, the message is delivered as a text message, ensuring quick and reliable communication. Users can send texts of any length, and the mail is automatically formatted for SMS delivery.
Additionally, you can receive replies to your SMS messages directly in your email inbox, making it easy to manage ongoing SMS conversations and keep track of text messages and responses. SMSEagle’s email to SMS service ensures reliable delivery and efficient management of all your text messages.
On the other hand, with SMS to Email, incoming SMS messages are automatically forwarded to designated email addresses, enabling easy logging and tracking of messages within email systems.
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
Integrating SMSEagle with business systems for messaging enables company-wide SMS communication, allowing messages to be sent to the entire organization or specific groups within your company. To get started, SMSEagle offers free trial features for new users, so you can test the platform without any upfront costs. The SMS works process involves setting up your account, authorizing your domain, and configuring your system to send SMS messages through email or API integration. Selecting the best SMS gateway hardware is essential to ensure optimal performance and reliability. Here’s how to approach this process:
Decide on the SMSEagle model or hardware SMS gateways that suit the size and needs of the organization. Each model has a set of features designed for messaging needs, ensuring organizations can match a device to their expected usage and message volume.
Determine which systems and applications SMSEagle will connect to, whether CRM, email, or network monitoring tools. Organizations can choose from available plugins or set up connections through the REST API for integration with applications that may not have plugins. Additionally, researching local mobile operators and comparing their plan options, especially those offering unlimited SMS services, can help in selecting the best deals tailored to user needs.
Set up SMSEagle in a location with power and cellular connectivity. Insert SIM into SMSEagle device, and configure IP settings. Configure features you will use on your SMSEagle, messaging rules, templates, etc. according to organizational communication needs.
Begin testing the system to confirm all messaging workflows operate correctly. Test message flows for all relevant channels. Ensure the configuration meets your expectations.
Perform software updates, ensuring the hardware and software remain operational. Ongoing maintenance keeps SMSEagle running and ensures that messages are delivered as planned.
SMSEagle provides support for clients during integration, whether they use standard plugins or create custom workflows.
The support team assists with setup, configuration, and API connections, ensuring SMSEagle fits the organization’s requirements. For integrations involving complex software, SMSEagle’s team offers guidance to configure these systems and optimize message flows.
SMSEagle’s support will help with installation, integration, and troubleshooting. Additionally SMSEagle knowledge base offers manuals, guides, and resources, providing users with materials for integration. For additional support, SMSEagle’s team is available through email, phone, and remote access, providing help when needed.
The benefits of SMSEagle lie in its ability to provide robust, internet-independent communication, essential for businesses requiring reliable, real-time SMS message delivery. SMSEagle is designed to deliver messages promptly and reliably, ensuring that your communications reach recipients without delay.
The multi-channel capabilities of SMSEagle—supporting SMS, MMS, and voice calls—allow organizations to communicate flexibly, ensuring that messages are received by the right recipient at the right time. Recipient information is managed accurately to guarantee successful message delivery and reply handling.
The device’s offline operation ensures message delivery even when internet access is unavailable, ideal for critical industries like healthcare and manufacturing where continuous communication is necessary.
SMSEagle’s integration capabilities with popular platforms and custom APIs make it adaptable to a variety of organizational needs, reducing the complexity and time needed for setup. Detailed setup instructions are available to guide users through configuration, including how to customize features such as removing signatures or disclaimers.
For businesses concerned with data privacy, on-premise data storage ensures sensitive information stays within the organization’s infrastructure, enhancing security & confidentiality.
SMSEagle also supports forwarding of incoming SMS replies, automatically routing them to the appropriate email inbox for streamlined communication. User input is used to customize communication preferences and message routing, allowing organizations to tailor the system to their specific needs.
Cost efficiency is also a major benefit, as SMSEagle’s one-time hardware cost eliminates recurring fees typically associated with online gateways.
Lastly, scalability and dedicated support enable SMSEagle to grow with the organization, with assistance available for setup, troubleshooting, and advanced configurations. These features collectively position SMSEagle as a cost-effective, adaptable, and secure communication tool for organizations
With its extensive feature set, SMSEagle is equipped to handle a wide range of communication needs, providing businesses with reliable, secure, and adaptable messaging tools across industries.
SMSEagle offers a range of messaging capabilities, including standard SMS for alerts and updates, MMS for media-rich content, and Signal messaging for secure, encrypted communication. The device also supports sending files, such as PDFs, via SMS, making it easy to share important documents through text messages. Additionally, the device supports wake-up calls (ring-only) for attention-grabbing alerts and text-to-speech calls, converting text into automated voice messages for delivery. With features like conversation mode and SMS conversation, which organize messages like a smartphone and allow users to track ongoing message threads, SMSEagle provides flexibility across communication methods, ensuring messages reach recipients in the most suitable format.
SMSEagle enables the sending and receiving of text messages across platforms, and its sms service is designed for reliability and ease of use. The process of sending email to SMS is straightforward: users can send an email, which the device converts into a text message for quick delivery to mobile recipients. Configuring the sender id is supported, allowing businesses to enhance brand recognition and manage replies by setting a custom sender ID for outgoing messages.
Reliability is key for SMSEagle, featuring High Availability (HA) clustering to maintain function during hardware issues and modem failover to keep messaging operational when the primary connection is interrupted. Power options include Power over Ethernet (PoE) and AC/DC, ensuring operational flexibility across environments.
Security and data control are bolstered through on-premises data storage, keeping messages local and compliant with privacy regulations. SMSEagle supports HTTPS and MFA with OTP, which provide extra layers of security. The device includes blacklist filtering to prevent unwanted numbers from sending or receiving messages, and callback URL** functionality** allows for real-time alerts based on message status.
For monitoring and system management, SMSEagle includes autoreplies for automated responses, escalation rules to reroute messages if primary recipients are unavailable, and periodic SMS scheduling, which is useful for shift-based notifications. Temperature and humidity alerts offer additional environmental monitoring, ideal for facilities where these factors impact operations.
User management and customization options support LDAP integration for centralized control, multi-user access for team collaboration, and message templates for quick, standardized communication. A phonebook allows for contact organization, making communication more streamlined.
Network monitoring compatibility is enhanced with support for SMTP, SNMP, and HTTP/HTTPS protocols, allowing for system health tracking and notifications if issues arise. For integration with IoT and networked systems, the Callback URL and MQTT protocols expand SMSEagle’s adaptability within different network configuration
Communication systems help organizations manage tasks, automate alerts, and ensure that messages reach intended recipients at the right time. Choosing the best hardware SMS gateway is crucial for optimizing business communication. SMSEagle’s hardware SMS gateway connects with a variety of tools, allowing messaging without dependence on internet connectivity. This guide covers how SMSEagle connects with existing infrastructure, supporting SMS and other channels for messaging across platforms and devices.
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
We understand that investing in a new communication solution is a big decision. That’s why we offer a unique opportunity to test our device before you commit. Experience firsthand how our hardware SMS gateway integrates with your existing systems, and see the benefits in real-time. Our demo units allow you to explore key features like automated messaging and seamless connectivity. Get in touch to schedule your trial and discover how SMSEagle can improve your business communication.
DMV Communications Ltd is a Gold Partner of SMSEagle in the United Kingdom, recognized for excellence and reliability. The company specializes in cloud-based telephony and unified communications, offering bespoke messaging and voice solutions. Serving SMEs, mid-market businesses, and corporate clients, DMV Communications helps organizations stay flexible and connected. With its headquarters in Birmingham, the company deeply understands and supports the UK business communication landscape.
DMV Communications
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Birmingham,
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United Kingdom
Sales: +44 (0) 121 366 8888
Sales: +44 (0) 121 369 0121
Support: 0121 366 8885
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